It is your right to expect that the repairs carried out as a result of your insurance claim will return your car to its pre-accident condition. However, before your car can be repaired, you and your insurance company need to know how much repairs will cost.

An Estimate of Costs Should Specify:

  • What repairs are being done

  • Whether new or second-hand parts are being used

  • Whether parts are being repaired or replaced

  • Whether parts from the original manufacturer or generic parts are being used (If the body shop plans to use generic parts, compare the warranty provided to that offered on parts from the original manufacturer)

Professional Auto Body Guarantees:

  • Close cooperation between the collision repair centre, your insurance company and you, the customer

  • A skilled and dedicated staff that is always attentive to your needs

  • A warranty for all types of vehicles, honoured nationwide

  • Top quality products and parts

  • Advanced equipment and a fast computerized damage appraisal system

  • A convenient financing plan

  • A satisfaction guaranteed policy

There Are 2 Ways to Obtain an Estimate:

  • Your insurance company may initially assess the damages to your car and estimate the cost to repair them. If your car is drivable, take it and a copy of the insurance company’s appraisal to the repair shop of your choice. If your car is not drivable and/or it was towed from the accident scene, contact your insurance company so that suitable arrangements can be made.

  • Or, you may get an estimate from the body shop you have chosen.

Only one estimate is required. However, you may decide to get more than one in order to compare prices and options about the extent of the repairs. If you do get a second estimate and it’s different, find out why. Be aware that the lowest price isn’t always the best deal.

The insurance company may accept the repair shop’s estimate of the damage, or they may want to appraise the vehicle. The company has the right to inspect the damages to your car. Because the quality and extent of the repairs will affect the value of your car, you may wish to be present if the insurance appraiser meets with the body shop manager to discuss the repair job.

It’s your right to choose where you have the repair completed. Read more about this on the FAQ page.

Whenever you have your car repaired, you’re entitled to know how much you can expect to pay as well as exactly what you’ll be paying for. That’s why at Professional Auto Body, we give you a detailed estimate before we start work. Estimate costs of parts and labour, delivery time – everything is clearly explained in black and white. So you can walk away with peace of mind – professional Auto Body will take care of everything.




Professional Auto Body

5512 4 St SE

Calgary, AB T2H 1K7


Monday - Thursday 08:30 AM - 04:30 PM

Friday 08:30 AM - 03:00 PM

Saturday - Sunday Closed

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